Crossroads 360 Clinic Phoenix

Crossroads 360 Clinic, at 2002 E Osborn Rd in Phoenix, ZIP 85016, serves adults who have a substance use disorder together with a co-occurring mental health condition. Care here is outpatient, which means people attend scheduled visits and return home in between rather than staying overnight. The clinic is accredited by the Joint Commission, and programs last 30 days or longer, depending on the plan put together at intake.

The team treats both concerns at once instead of setting one aside while the other waits. A person seeking help for opioid use and depression, for example, is assessed for both and has a single plan that addresses each. The clinic lists medication-assisted treatment and Twelve Step facilitation among its therapies, and individual treatment within a medical framework among its approaches.

If you are comparing options, then it helps to know that this location is one of many in the Phoenix area rather than a residential campus. Someone who needs 24-hour monitoring would be better served by an inpatient rehab, and the helpline can help sort out which level of care fits. The line is staffed by trained advisors, costs nothing, and is run by a guide that does not provide treatment itself.

Programs at this Phoenix clinic

Two care options appear on the clinic's list: outpatient care and treatment for co-occurring disorders. Visits are arranged around your daily life instead of taking its place. Medication-assisted treatment is offered, and the clinic's materials mention Suboxone and Vivitrol for people who need support with withdrawal management, including those who are pregnant. Individual treatment and Twelve Step facilitation complete the counseling offerings.

Medical oversight runs through the program rather than alongside it. The clinic describes health evaluations and lab work at the start, psychiatric evaluation where mental health symptoms are present, and ongoing medication management for people already taking prescribed drugs. If a clinician finds withdrawal risk that needs more than outpatient visits, a higher level of care ought to be arranged before the person goes home.

1. Medication-Assisted Treatment
2. Individual Treatment
3. Twelve Step Facilitation
4. Medical

Phoenix program designed for whom

1. Adults with alcohol or other drug use concerns, including opioids and heroin
2. Men and women, with services listed separately for each
3. Pregnant women, including medication-assisted treatment during pregnancy
4. People who have co-occurring conditions, including anxiety, depression, perinatal mental health concerns, or suicidal thinking
5. People who want to stop smoking and need structured support to do it
6. Veterans and others in the Phoenix area seeking outpatient rather than residential care

Setting, length and languages in Phoenix

Programs here often run 30 days or longer and the length of any individual plan is set after assessment. Care is outpatient, so there is no live-in housing at this site; the clinic operates as one location among the provider's Phoenix-area sites. Services are offered in English, and aftercare includes home support and return visits so people can come back for continued check-ins after the main program ends.

Paying for care at Crossroads 360

Cash pay rates are listed by the clinic as a payment option, and coverage through insurance or Arizona's Medicaid program should be confirmed by phone before any appointment is booked, because plan networks and authorizations vary. The helpline can help you ask about benefits and cost, at no charge to you, and the conversation places you under no requirement to enroll anywhere. No one at the helpline can promise that a given plan will be accepted or that a bed or slot will be open.

Useful questions ahead of admission

1. Will my insurance plan or AHCCCS coverage cover outpatient care at this clinic, and what would I owe?
2. How many visits per week does the plan involve, and how long is it expected to last?
3. Who manages my medications, and how often are they reviewed?
4. What happens if my withdrawal symptoms turn out to be more than outpatient care can handle?
5. Can I keep seeing my current prescriber or primary doctor while I am in the program?